Legal & Privacy

Disclaimer

Hex Trust cannot guarantee the value of Virtual Assets and does not provide such assurance. You acknowledge and agree that the value of Virtual Assets is highly volatile, and trading or holding them involves a significant risk of loss. The value of virtual assets can fluctuate rapidly and may even decline to zero. Additionally, virtual assets may not be transferable or liquid, and there may be instances of fraud, manipulation, theft, or loss. Please note that Hex Trust never requests users to disclose their account passwords, online banking or ATM passwords, debit/credit card CVV numbers, or to make payments in person or via cash deposits or money transfers (Western Union, MoneyGram, etc.).

Collection of Information

Hex Trust is concerned to ensure that all personal data submitted through Hex Trust website www.hextrust.com (“Hex Trust Website”) are handled in strict adherence to the internal Privacy policy.

Hex Trust will record the visits to Hex Trust Website by using cookies and page tagging without collecting any personal identifiable information of users.

Cookies

A cookie is a small amount of data created in a computer when a person visits a website. It often includes an anonymous unique identifier. A cookie can be used to identify a device. It, however, is not used to collect any personal information. In other words, it does not have the function of identifying an individual user of the website. Cookies are used by Hex Trust to collect statistics about the number of visits of users to Hex Trust Website and the users’ preference of websites and online services offered on Hex Trust. Cookies are also used as set out below under the caption “Google Analytics”. You may choose to accept or reject cookies. If you reject the cookies, you will not be able to use some of the functions of Hex Trust , such as saving your preferences in using Hex Trust Website and accessing some online services on Hex Trust Website.

Google Analytics

Hex Trust uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyse how you use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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Page Tagging

Javascript and pixel tags are used to collect statistics on customer usage patterns of Hex Trust Website and Hex Trust online services offered on Hex Trust Website; and for tracking the performance of our online advertisements. A pixel tag is a transparent image placed on certain webpages to collect data on user activities. The collected data are aggregated and analysed for measuring the effectiveness, improving the usability of Hex Trust Website and the services provided on GovHK. No personal or identifiable information about a visitor would be collected. You may disable JavaScript on your device. Disabling JavaScript should not affect your access to Hex Trust Website, but you will not be able to use some of Hex Trust Website functions, such as changing text size and accessing Hex Trust online services offered through Hex Trust Website.

Provision of Personal Data

For different purposes and at different times you may be invited to provide personal data to Hex Trust through Hex Trust Website on a voluntary basis. Personal information may include your name, company name, telephone number or e-mail address. Hex Trust will specify the collection purpose and intended usage of your data when it invites you to provide such information. Unless permitted or required by law, Hex Trust will not disclose your personal data to any third parties without your prior consent. Hex Trust Website uses SSL protocol to encrypt data during network transmission to protect your personal data. All personal data you provide to Hex Trust via Hex Trust Website are secured, and access to them is restricted to authorised personnel only.

Reach out to us at privacy@hextrust.com for any general privacy related enquiries.

Reach out to us at privacy.italy@hextrust.com for any Italy privacy related enquiries.